Please double-check your keyboard layout and whether Caps Lock is on while entering your login details. If you still cannot sign in, click the “Forgot password” button right below the password field and enter the email address you registered with.

You should use your own personal account to protect your security and your own benefits while shopping. Sharing an account can lead to mistakes, and the person affected is you.

Registering an account makes you one of BHM's loyal customers and gives you the earliest access to promotions and special offers

Once the total value of your orders reaches the requirement of each membership tier, you will receive a discount on every order and a birthday voucher for that tier.

To contact a consultant, please call our Hotline between 9:00 – 18:00, Monday to Friday.

You can order any quantity of products. For products with quantity limits (during flash sales or holiday sales), the system will show the maximum quantity you can buy and will only accept orders within that limit.

Go to your account page by clicking the “Account” button in the top menu bar (on desktop), or on mobile tap the Menu icon in the top-left corner and choose “Account”. Then select “Your orders” to review the products you have ordered. You can also check the emails BHM sends about your order status.

Please contact a BHM Hotline consultant to cancel or change products in your order.

Note: An order can only be cancelled while it has not yet been handed over to the carrier.

BHM always welcomes your feedback and comments. Please contact a BHM Hotline consultant to cancel or change products in your order

BHM offers free shipping based on the area and the order value:

• Ho Chi Minh City: free shipping on orders from 500,000

• Nationwide: free shipping on orders from 1,500,000

Orders that do not qualify for free shipping are charged a delivery fee based on the estimate shown on the website. Delivery fees are calculated from the weight of the goods, whether express or standard delivery is used, and the destination. The fee therefore depends on the specific conditions.

Within Ho Chi Minh City, delivery takes about 1 – 2 business days; for outer districts and other provinces, delivery takes about 3 – 5 days.
Note:

• Delivery time is counted from the moment BHM confirms the order until you receive the goods, excluding public holidays, Saturdays and Sundays.
• If you are in Ho Chi Minh City and need urgent delivery, please contact our Hotline directly for help.